Passionate, volunteer-driven advocacy
Our vision is for partnerships across technology and business services to significantly reduce global poverty and create a sustainable planet for all to enjoy
Our mission is to drive the transformation of the global technology and business services sector by pioneering best practices and establishing clear guidelines and standards for sustainable partnering
Our purpose is to enhance the buying and delivery process, instilling an ethos of ethical conduct, and promoting innovation to position the industry as a force for good
We strive to elevate the reputation of the sector, expanding its reach and creating sustainable value for all stakeholders, reinforcing our industry as an integral contributor to societal advancement
Community outreach
We are collaborating on all the best practices needed to drive the adoption of sustainable strategic sourcing.
This will be the only global assessment and accreditation body for Sustainable partnering
Our Programme
The programmes of work undertaken by both the GSA and IAOP will be fed into FormIGA, where best practice guidelines are reviewed and agreed by a global standards board. The first pillars supporting our program of work for 2024 include:
FormIGA SPSI - We recently launched our Service Provider Sustainability Index, SPSI. The SPSI is an industry index, based on the self-assessment of service providers’ sustainability and ESG maturity delivering benchmarks and insights to deliver a level playing field. The SPSI is the first standardised sustainability index, created specifically for service providers to the technology and business services sector.
FormIGA Directory – the most indepth primary research as to the social performance of service providers
Agile Sourcing – we will share our maturity assessment framework and best practice guide on how buyers and providers can enjoy a more collaborative and fruitful approach to the traditional RFP
Impact Sourcing - a new global impact sourcing standard is in the making
Other critical topics under review include:
- Supplier Diversity
- Industry Standard Terms - standard contracts for the whole industry to use, globally
- Artificial Intelligence - We will cover global topics from safeguarding IP, renegotiating gainshare through to the impact of conversational AI on the CX industry
Organisations can be assessed, then audited for their performance towards these guidelines and either accredited or given the opportunity to revise with advice before accreditation.
Play your part.
Here at FormIGA, we're a team of aficionados who strive toward a common goal.
